for international customers only
Return Policy
At Mazikien, we understand that sometimes things don't work out as expected. That's why we've created a hassle-free return policy to ensure your peace of mind. Browse our frequently asked questions below to learn everything you need to know about returning or exchanging your purchase.
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We want you to be happy with your Mazikien purchase! You have 14 days after receiving your item to request a return. To return an item, simply head over to the Orders Page on our website and initiate the process there. Once the return is accepted , you will need to ship the package to our warehouse in Mumbai, India.
For your return to be accepted, please ensure your item meets the following conditions:
- It's unworn and unused, with the original tags still attached.
- It's in the original packaging.
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Mazikien does not offer cash refunds for returned items. Instead, we will issue you a store credit for the full amount of your purchase. You can use this credit to buy anything on our website. We will notify you once your return is processed and your credit is issued (within 1-2 business days). The credit will be valid for 1 year, so you have plenty of time to find something new you love!
Please note: Credit note amount will be only for product value and shipping charges are not included.
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While we don't offer direct exchanges, you can easily achieve this using our return policy. Simply return your original item and use the credit note you receive to purchase the new size you need.